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HOW TO ORDER

Q - Is it easy and safe to buy from your website?
A - Yes, it is very easy to buy from www.BoyMeetsGirl.co.th Please Click here to see step by step. Our website is secure and safe with https system. Please click here to learn more about https.


Q - How do I find stores in my area or outside Bangkok?
A-  Pleace click here to our contact page to find Boy Meets Girl by Human Touch stores and retailers within Thailand, the US, Canada, Hong Kong, EU and AEC.

 
Q - I live outside Thailand and want to buy something from your online store. Can I do that?
A - Yes, we ship internationally but first, please check here at our contact page if there is any of our agent already in your country. They are ready and happy to serve you in behalf of us with a prompt delivery service and good price since you don’t have to pay for international shipping.


Q - I have questions about shipping for orders placed on Boymeetsgirl.co.th?
A - We have several shipping services to fit your choice. Please see the table below. You can select one of them at our shopping cart. Please note that this shipping rate is for order 1-2 items (pieces).

 
AreaFreight Rate (1-2 items)Details of Services
ThailandBAHT 1003-5 days by Kerry
ASIABAHT 15003-7 days by TNT
Rest of The WorldBAHT 17003-7 days by TNT

BAHT 100014-21 daysby DHL

  
Q - I would like to return or exchange my Boymeetsgirl.co.th order, how can I do this?
A - Click here to learn more about returns and exchanges.


Q - I have an issue with my order, how do I contact Customer Service?
A - You can leave your message in the website chat bubble or email to humantouch.shop@gmail.com

Q - There is a problem with an item I bought at a retail store. What do I do?
A - You'll need to contact the store where you got it from for returns or exchanges.

Q - What is "My Wish List" and how does it work?
A - Put the products you want into your wish list and share your list with your family and friends.  On any product page, click the "Add to Wish List" link above the product description.  Go to "My Wish List" under "My Account" or click this link. Share your wish list with others.


PRODUCTS

Q - I’m looking for an item/design that I remember from the past. Do you still carry it?
A - Our product line is constantly changing, thus making it difficult to get items that are older, as they’re no longer available. Please check at our online store or your nearest Boy Meets Girl by Human Touch store to see if they still have quantities available.


Q - The product I’m looking for is not on your website. Can I still buy it somewhere?
A - At this time, the only products we have available are the ones found in the Boy Meets Girl by Human Touch Online and Offline Stores.

Q - I can't find products for a certain design? Is it really gone?
A - It may be that the design you're looking for is not in the current product line. Over the years, Boy Meets Girl by Human Touch has created over 400 designs/items and sometimes, older designs are often removed from the product line to make way for new characters and promotions. No design nor character, however, is ever really discontinued. If there’s enough demand, they may come back!


DESIGNS

Q - Why do the Boy Meets Girl Characters look so plain and what language do they use?
A- Boy Meets Girl characters communicate through their hearts and isn't bound to any language.  They humbly represent any couples in the world, so they keep themselves plain and simple as much as possible.

Q - Do you have any new design coming out soon?
A - New designs are always being created. Keep checking our website to see what’s new!

Q - Can I use your designs or characters on my homepage or personal use?
A - We are happy to know you like our works, however the answer is No.  Our characters and designs are copyrighted, and we cannot give permission to use them on personal homepages.

Q - What is "Share this item" on the product pages and how does it work?
A - On each product page, there are several ways you can share this product with others. Simply select one and tell your friends and family about the product.

Q - I have an idea for a design. Can I send it to you?
A - Our company can't accept submissions from outside our Design Studio. However, from time to time we open an official design contest for the new characters and designs from people who love and believe in the power of simplified graphic like us. Please check our social media for the upcoming events.


Q - Can I post comment on your social medias and www. Boymeetsgirl.co.th?
A - We welcome our fans to post messages and thoughts on Boymeetsgirl.co.th, but we kindly ask that all user comments abide by the posting guidelines below. Please note that any comments or posts may be removed at the sole discretion of Boymeetsgirl.co.th. Thanks so much for your understanding.

  • Please do not post any content that may be considered offensive, controversial or inappropriate to Boymeetsgirl.co.th or its visitors in any manner.
  • Please do not include images or references of any activity that may be considered unlawful or inappropriate to Boymeetsgirl.co.th.
  • Please do not include business advertising.
  • Please do not include content that may violate the integrity or reputation of Boy Meets Girl by Human Touch, Boy Meets Girl by Human Touch Intellectual Properties or any of its subsidiaries or affiliates.
  • Please do not include content that may cause legal liability to Boy Meets Girl by Human Touch or any of its subsidiaries or affiliates.

 

BUSINESS OPPORTUNITIES

Doing business with Boy Meets Girl by Human Touch. Established since 1998 and with over 300+ designs in our brand portfolio, Boy Meets Girl by Human Touch offers a unique business opportunity for anyone interested in bringing smiles to consumers’ heart.


Q - I want to buy large quantities of a certain item; can I get it wholesale?
A - Only customers wishing to buy products to sell in an existing store may purchase wholesale. If you’re interested in carrying Boy Meets Girl by Human Touch products in a store or chain of stores you own or manage, please contact humantouch.shop@gmail.com for more information.



Q - I'm interested in owning and operating a Boy Meets Girl by Human Touch Shop.
A - If you're interested in owning and operating a Boy Meets Girl by Human Touch shop, please contact humantouch.shop@gmail.com for more information.


ABOUT OUR COMPANY

Q - Where can I find information about Boy Meets Girl by Human Touch?
A - Please click here to our profile page where you can learn more about Boy Meets Girl by Human Touch.
 

Q - Where can I find News about Boy Meets Girl by Human Touch?
A - Please click here to our blogs where you can find the latest happenings at Boy Meets Girl by Human Touch.

Q - How can I become part of the Boy Meets Girl by Human Touch team?
A - Click here for current job openings.
 

For all other concerns and questions please contact humantouch.shop@gmail.com

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